Shipping policy

At Adair Elyssé, every order is thoughtfully prepared, carefully inspected, and securely packaged before leaving our House. Please allow adequate processing time before shipment. Once your order has been dispatched, you will receive confirmation with available tracking information by email.

Delivery times may vary depending on your location, selected shipping method, carrier schedules, and seasonal demand. While we work to ensure timely delivery, unexpected carrier or customs delays may occasionally occur and remain outside the direct control of Adair Elyssé.

Pre-order pieces are created and reserved with special care. Estimated shipping timelines for pre-orders will be displayed on the relevant product page. Customers will receive important updates regarding production, expected dispatch, and delivery as their exclusive piece approaches completion.

International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are the customer’s responsibility unless otherwise stated. For shipping questions or order assistance, please contact the Adair Elyssé customer care team.